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Your order will be processed upon receipt of payment. Please note any quotation sent will remains valid for 30 days .

Payment terms - 100% required for orders. If order more than £5,000  client can pay 50% advance and balance Prior to despatch.

Registered office: London , United Kingdom

Supply only: Free delivery world wide

This product is shipped direct from Nepal and usually takes 1 week for delivery once dispatched. Please allow us a few days lead time to pack your item securely.
Customs and import taxes : Buyers are responsible for any customs and import taxes that may apply.

All custom made rugs/carpets/specials are subject to + or - 5% tolerance

Our products are made by hand, slight variations in shape, size or colour may occur and are part of the charm of a handmade product.
This part of the handmade process is what makes our products unique and should not be seen as a fault.
They will never affect the overall aesthetic of the product and its ability for use as intended.

If you have any questions about your order, feel free to contact us.

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